Industry research has found that employers are more often concerned with performance gaps in soft skills—skills such as collaboration, critical thinking, problem solving, and communication—over technical hard skills—skills such as how to use equipment, and performing work tasks and procedures.
Caveo learning solution architect Barb Opyt discusses the difficulty of soft skills training and how to overcome the challenges in Why Are Soft Skills So Hard? on the Training Industry, Inc. blog.
Topics: Performance Improvement, Leadership Development, Training and Facilitation