One of the most common mistakes instructional designers make when creating virtual instructor-led training is failing to account for VILT’s high-engagement need.
Because of potential distractions and the feeling of disconnectedness that can come from learners and facilitators being geographically dispersed, designers are wise to treat virtual training similarly to post-lunch classroom training. That is, realize that participants may be sluggish and unenthusiastic, particularly at the outset, and make extra efforts to keep them energized and on task. In general, VILT should include more activity and screen actions than would be appropriate for a comparable training in a traditional classroom setting. Include a physical interaction—typing, speaking, clicking, etc.—at least every 3–5 minutes, and never go more than 90 seconds without some kind of visual engagement.