Caveo Learning

Corporate Strategy and Learning Center

How L&D Can Get Real About Artificial Intelligence

Posted by Laura Riskus on November 7, 2019

What is AI?

The term Artificial Intelligence (AI) might invoke futuristic images, but it’s actually part of our present day and more approachable than you’d think. The fathers of the AI field, Minsky and McCarthy, described artificial intelligence as any task performed by a program or a machine that, if a human carried out the same activity, we would say the human had to apply intelligence to accomplish the task. AI can find patterns in big data to learn and show information to deliver solutions to complex problems.

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Digital L&D Leader on Innovating Learning Solutions for Busy Learners

Posted by Renie McClay on September 24, 2019

Marc McConathy, Principal Program Lead in Digital Learning Innovation with Chick-fil-A is a Missourian transplanted to Georgia. He earned a Bachelor of Journalism from the University of Missouri-Columbia, and after a stint working in media in St. Louis and Kansas City discovered his love of corporate learning mashed up with technology during 8 years at Sprint. He then served in several roles in learning development, delivery, and technology at Centurylink and Hyla Mobile (a start-up serving the wireless industry). He joined Chick-fil-A in 2015 to serve restaurant Operators in training their employees through web and digital systems. In his current role, Marc leads the Understand, Imagine, and Prototype phases of the Chick-fil-A innovation process to transform learning in the restaurants for operational and cultural change.
Marc resides in Peachtree City, GA with his wife and four sons.

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5 Best Practices of Effective LMS Administrators

Posted by Brian Ziemba on July 6, 2017

Administration and operation of a learning management system typically falls to one person or a small team, and it can quickly become a full-time responsibility. Effective LMS administration can be tricky, because the concerns and challenges facing the LMS administrator may not always align with the issues facing the end users.

To meet the needs of the learners interacting with the learning management system, LMS administrators should keep in mind the following five best practices...

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Best Practices for Using Video in Training Programs

Posted by Joelyne Marshall on January 26, 2017

Instructional designers are often tasked with using bells and whistles, including video, to make training programs "engaging,” but experienced IDs understand that engagement doesn’t come from simply placing a video into a deliverable. We know that connecting the dots for learners and providing relevant and purposeful content at the right time is truly what enhances engagement.

The use of video isn't a learning panacea, but video can nevertheless be an effective tool when deployed strategically.

Video works well in training programs when it’s part of a larger initiative—as a step along the learner’s journey. It can reinforce learning when it’s used as a designated touchpoint within the training.

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Plan Interactive Activities Carefully for Virtual Training Environment

Posted by Star Fisher on December 22, 2016

One of the most common mistakes instructional designers make when creating virtual instructor-led training is failing to account for VILT’s high engagement need.

Because of potential distractions and the feeling of disconnectedness that can come from learners and facilitators being geographically dispersed, designers are wise to treat virtual training similarly to post-lunch classroom training. That is, realize that participants may be sluggish and unenthusiastic, particularly at the outset, and make extra efforts to keep them energized and on task. In general, VILT should include more activity and screen actions than would be appropriate for a comparable training in a traditional classroom setting. Include a physical interaction—typing, speaking, clicking, etc.—at least every three to five minutes, and never go more than 90 seconds without some kind of visual engagement.  

Exactly what those interactions and engagements should look like depends in large part on the technology platform being employed, as well as the course content and objectives. Many off-the-shelf VILT platforms have webinar-like interfaces, with varying features like virtual whiteboards, drawing tools, chat boxes, and polling functionality, and it goes without saying that designers and facilitators should know the capabilities of a given platform before going too far down the rabbit hole.

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Developing Quality eLearning on a Budget

Posted by Renie McClay on August 11, 2016

The company wants you to keep costs down. You want to keep the eLearning interesting. You really can create eLearning on a budget—if you’re willing to be a little creative.

Fortunately, there are ways to save money and still deliver effective, high-quality eLearning. Don’t cut corners on getting the content right and having effective instructional design... but where can you save?

Start by considering your organizational culture and conducting a basic audience analysis. In an organization that promotes a casual and fun work environment, an eLearning course that looks homemade and features amateur photography can fit right in—in fact, it may even be preferred. On the other hand, if the work environment is more structured and formal, that sort of do-it-yourself aesthetic would appear out-of-place and might seem inappropriate.

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Pharma Instructional Designer on Cutting-Edge Learning Technology

Posted by Renie McClay on June 7, 2016

This is part of our ongoing series, Interviews with Learning Leaders.

Marc Zoerb is a certified instructional designer, eLearning developer, and project manager with PAREXEL International Corp., a global biopharmaceutical services company that provides contract research, consulting, medical communications, and technology solutions to the worldwide pharmaceutical, biotechnology, and medical device industries.  Marc is passionate about leveraging emerging learning technologies to improve individual, team, and organizational performance. He has over 10 years of experience in learning and performance, and has championed the adoption of Adobe Captivate, Articulate Storyline, TechSmith Camtasia and SnagIt, Audacity, video, mobile, and performance support to better meet the performance needs of PAREXEL's 18,000 global workers. He is an active member of the Greater Boston Chapter of ATD, the eLearning Guild, and the Massachusetts Chapter of ISPI. He has an advanced certificate in instructional design from San Diego State University as well as professional experience in business analysis and accounting. 

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9 Ways to Use Social Media in Training

Posted by Renie McClay on May 12, 2016

Engagement is a key to successful learning, and the workforce is increasingly tech and media savvy, so of course more and more learning organizations are using social media in training. Social media has training uses before, during, and after training sessions, as an innovative and effective method for delivering content.

Nearly half of learning leaders—45%, according to a November 2015 survey by ATD Research—provide instruction on using social media for learning. If you haven’t yet begun employing social media tools in your learning initiatives, it may be time to start exploring the possibilities.

Here are nine ways L&D organizations can incorporate social media into the training process.

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Leveraging the LMS for Learning Content Lifecycle Management

Posted by Ashley Christian and Laura Riskus on April 28, 2016

Like doing the laundry, managing the learning content lifecycle is a tedious but important task to ensure you’re offering fresh, reliable, and relevant training.

If you’re already populating beginning and end dates on courses in your learning management system, then you’re ahead of the game. But unless your content lifecycle management practices are comprehensive, in concert with a learning sustainability plan, your LMS is not delivering its full value. Courses that have become obsolete or irrelevant can muddle the search results and make it harder for learners to find what they need, adversely impacting the overall effectiveness of your L&D organization.

Here are 4 steps to ensure your LMS content remains fresh and relevant.

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Virtual ILT Balances Knowledge Management, Performance, Budget

Posted by Joelyne Marshall on March 24, 2016

As training budgets continue to expand and then contract again, learning organizations are desperate for reliable avenues to deliver value to the organization beyond the initial delivery of training. Virtual instructor-led training, also known as virtual ILT or VILT, can provide this value within the confines of a tight budget.

Launching a virtual learning initiative, whether on its own or as part of a blended learning program, is easier than ever, and it provides numerous benefits to an organization and its infrastructure. Used strategically, VILT provides three core investment opportunities for organizational infrastructure: financial savings, support and reinforcement of the organization’s people, and enhancement of the organization’s knowledge management practices.

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