Once upon a time, long, long ago…wait…no, this was just last week…I was having a conversation with a client about an emerging need. They were looking for assistance in designing a curriculum to support the learning needs of three roles. They had collected what people were using today and felt they had a pretty good idea of what was needed and wanted to get right to it.
I had a few questions, including:
- Why is this a need today vs. in the past?
- Is there something about these roles that is changing or has recently changed?
- What performance are you looking for as an outcome of people completing this training?