Caveo Learning

Corporate Strategy and Learning Center

Applying Lessons Learned to Risk Assessment in Learning Projects

Posted by James Legatt and Brooke Cole on October 10, 2019

Risk assessment can be a time-consuming task when starting a project—it is valuable project time that many project managers would prefer to allot elsewhere. However, performing effective risk assessment at the start of a project can save valuable time during the project and create opportunities for overall process improvement. There are ways of fast tracking discovery, but mitigation strategies should always be customized to the project and include consideration of solutions, budgets, schedules, and most importantly, project resources. Risk assessment is appropriate whether the project is with external clients or internal stakeholders.

Risk assessment is not insurance against issues arising on projects. Rather, it is an awareness that issues may arise, and an opportunity to create appropriate responses to those potential issues. As project managers and supporting team members, we should seek to discover all risks—positive, neutral, or negative—before starting projects. In fact, risk identification before developing a kick-off presentation allows for an early opportunity to gather full team insight. Risk assessment is not pessimistic; rather, raising concerns is one of the most reliable traits of a project manager.

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Digital L&D Leader on Innovating Learning Solutions for Busy Learners

Posted by Renie McClay on September 24, 2019

Marc McConathy, Principal Program Lead in Digital Learning Innovation with Chick-fil-A is a Missourian transplanted to Georgia. He earned a Bachelor of Journalism from the University of Missouri-Columbia, and after a stint working in media in St. Louis and Kansas City discovered his love of corporate learning mashed up with technology during 8 years at Sprint. He then served in several roles in learning development, delivery, and technology at Centurylink and Hyla Mobile (a start-up serving the wireless industry). He joined Chick-fil-A in 2015 to serve restaurant Operators in training their employees through web and digital systems. In his current role, Marc leads the Understand, Imagine, and Prototype phases of the Chick-fil-A innovation process to transform learning in the restaurants for operational and cultural change.
Marc resides in Peachtree City, GA with his wife and four sons.

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QA? More like Q-YAY: Why L&D Should Get Excited About Quality Assurance

Posted by Mary Zemaitis on September 12, 2019

You did it. You delivered a spectacular eLearning module to your client. You spent months interviewing subject matter experts, managing stakeholder needs, and transforming source material into a compelling course that will both engage the learners and deliver business objectives for your client. Your team deserves a round of applause (and maybe a round of drinks at happy hour) for everyone’s hard work.

Until you get an urgent email from the client. The audio is missing on the last screen. Links are broken. And *gulp* the client’s name has a typo.

Ugh. If only it had gone through quality assurance.

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Caveo's Sandy Stricker on Why Onboarding Doesn't Work

Posted by Caveo Learning on September 10, 2019

Onboarding failures are costly to your company in the form of money, time, and resources. If your new hires become quickly disengaged and unproductive, you may have a few hiccups in your onboarding to overcome.

Caveo learning solutions architect Sandy Stricker gives us solutions to the problems often seen in onboarding programs in the recent Training Industry, Inc. blog, 6 Reasons Onboarding Doesn't Work.

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4 Tips for Managing Stakeholders to Move Your Learning Projects to the Next Level

Posted by Paul Powell on August 29, 2019

Navigating learning projects with multiple stakeholders can be a complex and sometimes difficult endeavor. Tailor too much to a stakeholder’s needs and you may derail the project. Overlook their needs and you may miss critical project insights or find yourself on the outside looking in when the next project comes around.

So how can you consistently perform stakeholder management in a way that maximizes learning results and overall stakeholder satisfaction?

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Caveo's Renie McClay Presenting at ATD Florida Suncoast ASCEND 2019

Posted by Caveo Learning on August 20, 2019

Renie McClay, Senior Project Manager at Caveo Learning, is presenting along with Dara Moore, Independent L&D Consultant, at the Association for Talent Development Suncoast Florida Chapter’s ASCEND Conference on September 20, 2019 in Tampa, FL. This annual conference is the area's largest talent development event, bringing the latest in trends and tools for engaging learners. Talent development practitioners from all around the Suncoast area will be in attendance at the Bryan Glazer Family JCC.

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Caveo's Brian Ziemba Schools Us on Meaningful Train-the-Trainer Programs

Posted by Caveo Learning on August 15, 2019

ILT takes valuable time and resources on the part of your learners and your company. With numerous learning options available now, all parties have come to expect a high quality, engaging, and memorable classroom experience to guarantee a positive return on investment (ROI).

Caveo instructional designer Brian Ziemba leads us through options for train-the-trainer programs to ensure success in your organization's learning efforts in the recent Training Industry, Inc. blog, Maximize Classroom Training with Meaningful Train-the-Trainer Programs.

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Telling Stories in Learning: Tips for Using Storytelling in Adult Learning

Posted by Peggy Palmen on July 24, 2019

Good Stories are Engaging

I am a sucker for a good story. When I was a kid, I would get so immersed in a book that I would hide under my covers at night and read via flashlight.

Fast forward to adulthood, and I am a Learning Consultant who regularly uses stories in my deliverables. My hope is that a good story will captivate my audience, help content resonate, and make learning stick. Scenarios and animations are two of my favorite ways to use storytelling in adult learning.

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Learning from the Bottom Up: A Business Leader's Perspective

Posted by Renie McClay on June 27, 2019

For nine years, Mike Cooley was the CEO of The Quinlan Companies, a document management and silver reclamation company. His path to the top leadership position was not a typical one that included finishing high school, going to college and working up through the ranks. Growing up, Mike came from a broken home and bounced around a lot. Unstable and unsafe situations caused him to leave home at age 15 and learn how to survive on his own. Once at Quinlan Companies, he learned the company from the bottom up, with duties including making training decisions and initiating cross-training programs in order to improve efficiencies. He is currently the Senior VP of Operations at Ciox Health.

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Developing Empathy and Understanding through Learner Personas

Posted by Barb Opyt, Sandy Stricker, Louann Swedberg on June 19, 2019

Has this ever happened to you?

The Subject Matter Expert (SME) was adamant: The training program had to include every possible thing that could go wrong with the process and the consequences of those failures. Was a focus on possible failures the right way to engage our learner?

As learning professionals, we want our SMEs and stakeholders to feel that we are bringing their vision to life. But what do you do when you know that the proposed content or treatment of the content won’t help the learners that we are here to empower?

How might you proceed?

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