This is part of our ongoing series, Interviews with Learning Leaders.
Kevin M. Yates, Learning Technology Manager at McDonald's, uses his expertise to answer the question, “Did training work?” with facts, evidence, and data. Kevin's work spans the globe and industries, and he is a sought-after subject matter expert and international speaker. His experience reaches across training, learning, and talent development, having served in roles for facilitation, instructional design, learning solutions, learning technology, program management, operations, strategy, measurement, and analytics.
Kevin's guiding principle is, “Find one thing about a person's behavior or performance you can attribute to training or learning, and let that lead to the facts about impact.”