Due to the COVID-19 pandemic, working from home is the new normal for many workers. People are now getting a crash course in adapting to their new working environment. As learning professionals, we have the unique ability to help others adjust with teaching and coaching by doing these behaviors.
Corporate Strategy and Learning Center
Caveo is thrilled to be attending Training Magazine's 43rd Annual Training Conference & Expo! In addition to attending, Paul Powell, PMO Director, and Mitch Weiss, VP of Client Services, will present on Caveo's patented process, A2®. We'll also be posted up at Booth 706 in the expo, so be sure to stop by and see us!
The learning and development (L&D) field is unique because people come into it from a variety of paths: working your way into it from a line of business, rotating into it as part of a management or human resources path, or seeking it as part of a career in education or leadership fields. However you come to be a new L&D professional, you have an opportunity to bring a fresh perspective to your team, and to develop your own approach to maximize an organization's investment in learning. Consider these ideas to start your career in L&D:
Once upon a time, long, long ago…wait…no, this was just last week…I was having a conversation with a client about an emerging need. They were looking for assistance in designing a curriculum to support the learning needs of three roles. They had collected what people were using today and felt they had a pretty good idea of what was needed and wanted to get right to it.
I had a few questions, including:
- Why is this a need today vs. in the past?
- Is there something about these roles that is changing or has recently changed?
- What performance are you looking for as an outcome of people completing this training?
After 16 years in veterinary medicine, sales, and training and development, Kelly Roche decided to change careers and pursue learning and development. She found her first opportunities working as an adjunct instructor, instructional designer, and course developer. After a few years of self-teaching, Kelly decided to earn a Master of Education in Instructional Design. Now with this degree, she works as a full-time Instructional Designer for Lumeris, a value-based managed services operator for health care and providers.
Kelly's primary responsibilities include eLearning design and development as an instructional designer, where she creates soft skills eLearning for employees of Lumeris. She is responsible for all aspects of the design and development process, as well as researching survey tools that Lumeris will use to start implementing an evaluation process for all courses.
Throughout all her careers, Kelly's passion has been to help people fix a business or training problem. She enjoys working with clients to find a "gap" (business or training problem) that a product or training can fix.
It’s early. I mean really early. I am quite certain that I beat the rooster out of bed this morning. But, that’s ok, because I know that today I have an opportunity to make a positive impact for my client, their organization, and their employees. And I’m happy to say, I do that every day in my role as a Learning Solutions Architect (LSA) at Caveo.
According to Wikipedia, an architect is “a person who plans, designs, and reviews the construction of buildings.” Wikipedia goes on to say, “The architect, once hired by a client, is responsible for creating a design concept that both meets the requirements of that client and provides a facility suitable to the required use. The architect must meet with, and question, the client in order to ascertain all the requirements (and nuances) of the planned project.”
Alejandro Cornejo joined Emerson at the start of 2019 as a Learning Center Facilitator. He facilitates leadership development workshops throughout the enterprise, and he is a core member of the Charles F. Knight Learning Center team in St. Louis, Missouri. Prior to Emerson, he worked at Bayer (formerly Monsanto) as part of the Inclusion & Diversity team within the Talent Acquisition, Compliance, and Contingent workforce organization. His responsibilities included the development and facilitation of various Inclusion and Diversity initiatives. He also served as the program manager for several local external leadership development and recognition opportunities for Bayer/Monsanto leaders.
What is AI?
The term Artificial Intelligence (AI) might invoke futuristic images, but it’s actually part of our present day and more approachable than you’d think. The fathers of the AI field, Minsky and McCarthy, described artificial intelligence as any task performed by a program or a machine that, if a human carried out the same activity, we would say the human had to apply intelligence to accomplish the task. AI can find patterns in big data to learn and show information to deliver solutions to complex problems.
Risk assessment can be a time-consuming task when starting a project—it is valuable project time that many project managers would prefer to allot elsewhere. However, performing effective risk assessment at the start of a project can save valuable time during the project and create opportunities for overall process improvement. There are ways of fast tracking discovery, but mitigation strategies should always be customized to the project and include consideration of solutions, budgets, schedules, and most importantly, project resources. Risk assessment is appropriate whether the project is with external clients or internal stakeholders.
Risk assessment is not insurance against issues arising on projects. Rather, it is an awareness that issues may arise, and an opportunity to create appropriate responses to those potential issues. As project managers and supporting team members, we should seek to discover all risks—positive, neutral, or negative—before starting projects. In fact, risk identification before developing a kick-off presentation allows for an early opportunity to gather full team insight. Risk assessment is not pessimistic; rather, raising concerns is one of the most reliable traits of a project manager.
Marc McConathy, Principal Program Lead in Digital Learning Innovation with Chick-fil-A is a Missourian transplanted to Georgia. He earned a Bachelor of Journalism from the University of Missouri-Columbia, and after a stint working in media in St. Louis and Kansas City discovered his love of corporate learning mashed up with technology during 8 years at Sprint. He then served in several roles in learning development, delivery, and technology at Centurylink and Hyla Mobile (a start-up serving the wireless industry). He joined Chick-fil-A in 2015 to serve restaurant Operators in training their employees through web and digital systems. In his current role, Marc leads the Understand, Imagine, and Prototype phases of the Chick-fil-A innovation process to transform learning in the restaurants for operational and cultural change.
Marc resides in Peachtree City, GA with his wife and four sons.