Training content on onboarding information, product knowledge, or processes can be inherently dry and hard to deliver in an engaging manner. But dry or not, this content is important for employees to learn about their workplace, the processes they need to follow, regulations they need to comply with, and changes or initiatives happening throughout the company. It’s up to the training department to deliver this content properly.
However, because this information often does not apply directly to everyday tasks, it’s difficult to train using performance-oriented learning methods. Therefore, before training on informational content, it’s important to consider the learners’ perspective, existing knowledge, and how motivated they are to learn the content.