Caveo Learning

Corporate Strategy and Learning Center

Renie McClay

Renie McClay is a project manager for Caveo Learning. She is a Certified Professional of Learning & Performance and has authored several books, including "The Art of Modern Sales Management," "10 Steps to Successful Teams," "Interactive and Engaging Training," "111 Ideas to Engage Global Audiences," "Fortify Your Sales Force," and "The Essential Guide to Training Global Audiences."

Are you answering the question, “Did training work?”

Posted by Renie McClay on January 22, 2019

This is part of our ongoing series, Interviews with Learning Leaders.

Kevin M. Yates, Learning Technology Manager at McDonald's, uses his expertise to answer the question, “Did training work?” with facts, evidence, and data. Kevin's work spans the globe and industries, and he is a sought-after subject matter expert and international speaker. His experience reaches across training, learning, and talent development, having served in roles for facilitation, instructional design, learning solutions, learning technology, program management, operations, strategy, measurement, and analytics.

Kevin's guiding principle is, “Find one thing about a person's behavior or performance you can attribute to training or learning, and let that lead to the facts about impact.”

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Learning Leader on Curiosity, Inspiration, Trends, and Self-Development

Posted by Renie McClay on November 27, 2018

This is part of our ongoing series, Interviews with Learning Leaders.

Heidi Matthews is a Training Manager for Terracon Consultants Inc., a national professional engineering services firm headquartered in Olathe, Kansas. Heidi has more than 20 years of experience as a learning and development professional. Her background includes roles in sales, management, instructional design, eLearning development, and facilitation. As a board member of ATD Kansas City, Heidi seeks ways to connect and give back to her professional community. She is a social studies education graduate from Purdue University (possibly still holding a bit of a grudge for losing out on teaching jobs to basketball coaches). Her love of history brings her various museum adventures and a trove of books.

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Learning that Crosses Borders

Posted by Renie McClay on June 20, 2018

Audiences are becoming more and more diverse. With varieties of native languages in the room, it is important to look at what is helpful as well as what may hinder or confuse when designing learning. You may be designing learning for a French-owned firm that needs to train English speakers. Or it may be a US-owned firm, with global customers and employees. It may be something specific like onboarding or selling skills in varying languages and with varying cultural references.

While you may have done instructional design for many years, an expanded definition of instructional design from a global view is the artistic ability to get the lesson across to any culture or in any language. Here are tips and suggestions to help accomplish objectives across a varied audience when designing or delivering training.

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Learning Leader on Trends, Technology, Challenges, and Passion

Posted by Renie McClay on January 11, 2018

This is part of our ongoing series, Interviews with Learning Leaders.

Cathy Mazan Murata studied marketing/advertising as an undergrad and spent time in marketing research. She brings varied experience to her career, including teaching English in Japan and working in higher education as an Assistant Dean. She consulted with Walgreens and other companies for many years. More recently, she started with GE Crotonville (Global L&D), in 2013 in a global design role and moved to faculty/learning manager role in 2016.

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Success as a Solo Learning & Development Leader

Posted by Renie McClay on October 27, 2017

This is part of our ongoing series, Interviews with Learning Leaders.

Patti Guenther is the learning and development leader at MaxYield Cooperative, a farmers’ cooperative grain elevator in north-central Iowa. She works with fellow leaders and team members to assess and identify training needs and develop learning strategies and solutions. She is passionate about helping people improve and innovate with an eye focused on creating relevant solutions and effective results. Patti has a bachelor’s degree from Iowa State University in business and marketing, and a master’s degree specializing in pastoral care counseling from Saint Paul School of Theology in Kansas City. She is an active member of ATD–Central Iowa.

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University LMS Administrator: Be Willing to Take on New Roles

Posted by Renie McClay on August 22, 2017

This is part of our ongoing series, Interviews with Learning Leaders.

Linda Cronk is a communications specialist for Iowa State University’s Environmental Health and Safety division, which provides training for employees and students, plus an outreach program providing training to private companies. A Certified Professional in Learning & Performance (CPLP) and a Certified Associate in Project Management (CAPM), Cronk supports the learning management system, which involves project management for feature custom development, technical and customer care support, designing and assigning permissions, and providing training on those permissions. She holds a master’s in industrial and agricultural technology from Iowa State University.

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Project Managers Are 'Glue' Holding Learning Projects Together

Posted by Renie McClay on August 15, 2017

To achieve business stakeholder satisfaction with a completed learning & development initiative, learning project managers must aim for success in three key areas. The first two are rather obvious: complete the project on time and on budget, and successfully fulfill the end business objectives. But the third item can be a little trickier—deftly manage the stakeholder relationship.

In the context of L&D project management, effective stakeholder management means adequately involving them in development of the project without distracting them from their “day jobs.” As Leonard Cochran, manager of learning programs for Hilton University, puts it: “My intent is to make them feel as if I'm an extension of their team who is solely focused on their project so they can be at ease.”

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Microsoft L&D Specialist Talks Training and Onboarding Techniques

Posted by Renie McClay on March 7, 2017

This is part of our ongoing series, Interviews with Learning Leaders.

Stacey Gardner is a senior L&D specialist with Microsoft. She has been involved with learning and development dating back to her days as a Pizza Hut shift manager 17 years ago, training every new employee on how to ready the pizza dough, make delicious pizzas, and deliver successfully for customers. With Microsoft since 2011, she considers it an honor to help sales teams, marketers, consultants, and more. Stacey has two bachelor's degrees from Central Washington University, in anthropology and psychology. She achieved her PMP and CPLP certifications, and loves talking about and building all kinds of training. She's on Twitter at @learnwithstacey.

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L&D Organization Should Take Lead Role in Culture of Innovation

Posted by Renie McClay on March 2, 2017

Traditionally in many organizations, innovation has primarily been a responsibility of the research & development and marketing departments. Competitive pressures and the rapid rate of technological evolution are changing that. More and more, companies need to leverage creativity throughout the enterprise in order to improve products and services, as well as increase efficiency and reduce costs.

Every business unit has a role to play with regard to innovation, and it falls to the learning function to equip the workforce with the tools and support to facilitate that creative excellence. This is an area where L&D professionals can take a lead role in moving the organization forward by establishing a creative framework and an environment of creativity.

Here are five ways L&D organizations can make strides toward building a culture of innovation.

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IT Training Director on VILT Challenges, 'YouTube-ization' of Learning

Posted by Renie McClay on October 18, 2016

This is part of our ongoing series, Interviews with Learning Leaders.

Chad Venable is director of enterprise IT training for AmerisourceBergen. For the past 18 years, he has performed training and technology consulting across multiple industries, with a special focus on SAP training and support. He has a master's in economics from the University of Missouri at Columbia. His bachelor's degree, also in economics, is from Truman State University.

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